Joules will not accept liability for lost, stolen or damaged cards. They are not cheque guarantee, credit or charge cards. If you do not spend the entire balance on the gift card, the remaining balance will be updated after each transaction and shown on your printed till receipt. If any item purchased with a gift card is subsequently exchanged for an item of a lower price or refunded, any money owing will be added to the remaining balance on the gift card. Gift cards can only be used to purchase Joules items (Garden Trading & Friends of Joules items are excluded).īalance enquiries can be obtained in store, online or by calling 03 Gift cards are valid for 24 months from date of last use after which the remaining balance will be deducted. Gift cards cannot be returned or refunded, except in accordance with your legal rights. Gift cards cannot be exchanged for cash. Gift cards can be activated with a minimum value of £10 and have a maximum value of £1000. They may be exchanged for goods of a higher price than the face value of the card on payment of the difference. If you have any questions or comments regarding this policy feel free to contact us.Gift cards can be redeemed for merchandise at any Joules stores (including Standalone shops in the United Kingdom only, excluding stockists and ROI stores) and online (subject to website terms and conditions). If we decide to change our privacy policy, we will post those changes on this page. Your Consentīy using our site, you consent to our online privacy policy. This online privacy policy applies only to information collected through our website and not to information collected offline. Allow your browser to accept cookies if you would like to use the functionality of this site. If you want to know how to do this please look at the help menu on your browser. Most browsers allow you to turn off the cookie function. Our cookies do not contain any personally identifiable information. We use cookies to simplify the login process. "Cookies" are small pieces of information that are stored on your computers hard drive by your browser. We will not sell, trade or rent information about you to others. If at any time you decide you no longer want to be contacted by us or to receive information, please contact us and we will remove you from our mailing list. The email address you provide may be used to send you information and updates pertaining to your inquiry, in addition to receiving occasional company news, updates, related product or service information, etc.įor those who have registered for a service, product, or newsletter, we may use your information to notify you regarding relevant information. To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).What do we do with the information we collect?Īny of the information we collect from you may be used in one of the following ways: When contacting us through our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. We collect information from you when you fill out a form. If you access other sites using the links provided, your information may be used by the operators of those sites in accordance with their privacy policy, which may differ from ours. Our web site contains links to other sites which are outside our control and are not covered by this privacy policy. This privacy policy explains what information we collect about users of our web site and describes how we will use it. We are committed to protecting your privacy. Return Policy:Īll gift card sales are final. There is no guarantee on timing of US Postal Services deliveries because these packages cannot be tracked. UPS and FedEx will not deliver to PO Boxes and your package will be returned to us. Orders will not be shipped or delivered on Saturdays, Sundays or holidays. Orders placed after 2:00 PM CST will be shipped the following business day, subject to weather-related delays or other causes beyond our reasonable control. All pages on this website that transmit sensitive data use SSL encryption. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. Your payment and personal information is always safe.
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